FILING A CLAIM

Insurance exists to protect you from the financial burden that comes with many types of loss. If you are presently experiencing a loss, the following numbers will guide you toward prompt response and assist you in initiating a claim:

AIG: Personal Lines Auto (888)244-6163 Online Click Here for Auto 

AIG: Private Client Group (888)760-9195

AIG: Workers Compensation (888)393-6828 24/7 Online Click Here

Hartford Insurance: Personal Lines(800) 243-5860 Commercial Lines(800) 327-3636 Online Click Here for Auto / Home / Commercial

Homeowners of America: (866)407-9896

National Lloyds: (800)749-6419 Online Click Here

Republic Lloyds: (800)451-0286 Online Click Here

SAFECO:(800) 862-6777 Glass Only  (888) 557-5010 All Others; Online Click Here

Texas Mutual:  (800)859-5995

UNITRIN Specialty (888)253-7834

UNIVERSAL: (888)846-7647 Online Click Here

THE BASICS

AUTO CLAIMS

Our job is to help you.
But you can also help us to help you.
The more you can tell us about a loss, the more we can do to adjust your claim quickly and efficiently.
If you are in an automobile accident, first seek medical attention for anyone who has been injured. Then you can begin gathering information to help with your claim.

What To Do At The Accident Scene:

  • Protect your property from further damage.
  • Make sure the police are called and that you receive a copy of the accident report.
  • Do NOT discuss your coverage or limits with anyone involved in the accident.
  • Visually inspect vehicles involved and count the number of passengers in each vehicle.
  • Do NOT discuss fault or whom many be at blame at accident. Offer police officer truthful information when asked,
  • Try to take pictures of vehicles, location, and possibly drivers without being offensive for your own protection.

    Keep in mind that you are the best person to tell us what happened. So be prepared to provide as many details as possible about the accident, where it happened and how it occurred. This information can be critical in settling a claim. 


    HOMEOWNER CLAIMS

    When it comes to your home, any loss can be devastating. By working together, we can help make your recovery from a loss a lot less painful.

    PROPERTY DAMAGE OR THEFT
    Begin by making a list of everything that has been damaged or lost in the claim. The more information you can provide, the more quickly we can adjust your claim.
    List as much detail as possible including the model, place and date of purchase, and amount of all your damaged or stolen property.
    Receipts, owner's manuals, canceled checks and credit card bills are especially helpful.
    Fire And Smoke Damage...

    You can take other steps to minimize the impact of a loss at home.

    In case of fire and smoke damage promptly report your loss.
    Do not try to clean the damaged items as sometimes cleaning things without the proper equipment can do more harm than good.
    We can advise you how to best protect your property and review what is covered.
    Water Damage...

    WATER DAMAGE
    Move all your possessions out of the affected areas and then make sure that all the water is removed.
    A wetvac or emergency cleaning service can help with this job. If you use a cleaning service, save your receipts.
    In the case of either fire or water damage, help protect the safety of your family and pets by keeping them out of the damaged areas.

    IF YOUR HOME IS UNINHABITABLE
    If your home is uninhabitable and you must stay elsewhere, keep the receipts for all your expenses.
    Your homeowners policy will pay for the covered expenses that exceed your normal, day-to-day living costs.
    Receipts are helpful in determining how much you should be reimbursed.
    It is also important that you provide us with a telephone number where we can reach you or a family member.

    LIABILITY CLAIM
    Liability claims occur when one person feels that he or she has sustained an injury because of someone else's negligence.
    If you think you or a family member may have caused an injury to someone, or if someone is claiming that you have, please report the claim to our office immediately.
    As with any other kind of incident, the more information you can provide to us, the better we can serve you. If someone is injured on your property, begin by making sure the person receives immediate medical attention.
    Then collect full names, addresses and phone numbers for all parties involved.
    Finally, gather as much information as you can about how the injury occurred and be prepared to provide your adjuster with as clear an account of the incident as possible.